At BBT Cars, we understand that renting a car in a new country can raise a lot of questions. That’s why we’ve gathered the most common inquiries to ensure your experience is smooth, transparent, and stress-free.
he documents you’ll need depend on whether you’re a UAE resident or visiting tourist.
For UAE Residents:
Copy of Passport
Valid UAE Driving License
Emirates ID
UAE Residence Visa
For Tourists:
Passport with UAE entry stamp
Tourist Visa
Home country driving license
International Driving Permit (IDP)
Note: Tourists from select countries — including the USA, UK, Canada, GCC nations, Australia, and most of Europe — may be able to drive using only their home country license. Still, please confirm with us before booking to avoid any issues.
If you’re a visitor from the countries listed below, you can drive legally with just your national license:
Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Japan, Kuwait, Netherlands, New Zealand, Norway, Oman, Portugal, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, UK, USA.
If your country is not on this list, you’ll need an International Driving Permit (IDP) in addition to your license.
Don’t have a license? No worries — we offer professional chauffeur services so you can still enjoy a luxury ride with zero stress behind the wheel.
Yes — a few standard items are not part of the base rental fee:
Fuel
Parking
Salik (toll) charges
Fines (if any)
We also require a refundable security deposit, which is returned after the car is returned and all charges are cleared.
Yes, a security deposit is required. This is refundable and covers any possible fines, tolls, or minor damages. The amount depends on the vehicle rented.
Absolutely — renting a car often proves more economical than buying, especially for short- or medium-term use. Not only do you avoid the long-term costs of maintenance, insurance, registration, and depreciation, but you also gain the flexibility to try out various models. Whether you’re a resident or a visitor, BBT CARS gives you access to premium vehicles without the commitment or overhead of ownership.
Salik is Dubai’s electronic toll system that charges AED 5 every time your vehicle passes through one of the designated toll gates — no need to stop, as there are no booths. Each of our cars is tagged and connected to the official RTA system. All tolls accumulated during your rental period are tracked and added to your final bill.
Even taxis in Dubai charge Salik, so it’s a standard part of driving in the city.
Dubai’s roads are heavily monitored by smart traffic systems, and violations like speeding or parking infractions are automatically recorded. If a fine is issued during your rental period, it will be added to your final charges.
To avoid fines:
Follow posted speed limits (even on highways)
Pay attention to parking zones
Obey all traffic signals and road signs
Enjoy the drive — but always keep safety first!
All BBT Cars rental cars come equipped with air conditioning, a high-quality sound system, and modern interiors for a comfortable drive. Most vehicles also include:
USB charging ports
Touchscreen infotainment systems
Bluetooth connectivity
Push-button start (on newer models)
Want specific features like a GPS, baby seat, child booster, or in-car Wi-Fi? No problem! Just let us know in advance — we offer these extras for a small additional fee to enhance your driving experience.
Yes — we provide free delivery and pick-up across all Emirates. Whether you’re landing at the airport, checking in at a hotel, or relaxing at home, we’ll bring your luxury car directly to you. No extra effort, no delays — just convenience and comfort from the moment you book.
Only the person whose documents were submitted during the booking process is authorized to drive the rental car. If you’d like to add a second driver, their documents must be submitted and approved prior to driving.
This is crucial for insurance coverage and legal protection — if someone not listed is behind the wheel during an accident, the insurance becomes invalid, and the renter will be held responsible.
No, smoking is strictly prohibited in all BBT vehicles. We take pride in maintaining a clean, fresh, and luxurious environment for all clients. Smoking inside the car will result in a cleaning and deodorizing fee.
Dubai and other Emirates offer a mix of free and paid parking:
Shopping malls usually offer free parking for a limited time. After that, hourly charges apply.
Street and open-air parking must be paid for using RTA parking machines or SMS.
To avoid fines, always:
Check signage for time limits
Use RTA’s SMS service by sending your plate number and zone code to 7275
Keep your parking ticket visible when required